In this study, satisfaction and confidence in curative health services in Turkey were examined from the point of several variables based on the years 2003 and 2013. The purpose of the study is to present the factors which have an effect upon satisfaction and confidence in curative health services in Turkey. Within the scope of the study, the data were obtained from 524 people in 2003 and 950 people in 2013. SPSS 14 was used for frequency and chi-square analyzes. Although many variables were analyzed, only the ones which had statistically significant relation with confidence and satisfaction were taken into consideration. Among the variables which had been taken into consideration; marital status, being informed about health services and having a continuously visited physician was observed to have a statistically significant relation with satisfaction and confidence both in the years 2003 and 2013.
Keywords: Health Services, Health Services Satisfaction, Trust From Health Services, Chi-Square